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| A Superhero of Zero Code in the Cloud - Forrester and Gartner have found that Low Code Application Platforms deliver enterprise applications 10x to 20x faster |
Meanwhile... in the Customer Service Center…
The phones are
ringing and your team is busy helping customers. It's all good, right? But when
you log into your CRM dashboard, you see that calls are up yet sales are down
this month. It's February, and you're in danger of having a 'soft' 1st quarter.
What's going on? What are you missing?
The next morning,
you call the team in for a quick meeting to find out what's going on. You show
the stats month over month, you ask the questions, and then step back as
the wave of complaints flood the meeting room - not from your team, but from
your customers through your team. Apparently your customers are tying up your
phones because they are looking for important information/feature/function not
found on your e-commerce site and the only way they can get help is to call
your reps.
But wait...
